Vacant roles
Chief Information Officer (USA)
Opening available for a Chief Information Officer responsible for ensuring company’s internal technological processes and customer-facing service complying to all applicable laws and regulations with regard to privacy and security utilizing Advanced CentralFlex Portal understanding and administration. Applicants must possess two years of experience ensuring company’s internal technological processes and customer-facing service complying to all applicable laws and regulations with regard to privacy and security utilizing Advanced CentralFlex Portal understanding and administration. Send resume to iONLINE Internet Solutions Provider, Inc., 3401 Mallory Lane, Suite 100, Franklin, TN 37067.
Telecom Account Manager (USA)
APPLY HERE(Preferred: Nashville, TX, FL, or Atlanta – Remote available for the right candidate)
About the Role
At iONLINE Connected Networks, you will drive business growth by managing direct enterprise accounts and nurturing partner relationships within the mobile network, IoT, and telecom connectivity sectors. Your strategic sales efforts – through direct engagements and channel partnerships – will expand our market reach and boost revenue.
1. QUALIFICATIONS
🔸 Demonstrated expertise in telecom sales within mobile networks, IoT, or telecom connectivity.
🔸 A strong passion for driving growth through strategic account management and innovative partner engagement.
🔸 Excellent ability to build and maintain high-level client relationships in a client-facing role.
2. EXPERIENCE
🔸 Minimum of 5 years’ experience in telecom sales, account management, or business development, with a proven record of managing direct enterprise and partner accounts.
🔸 Proven success in negotiating complex contracts and pricing agreements in the telecom and IoT sectors.
🔸 Experience working remotely and independently within high-growth, fast-paced environments.
3. SKILLS
🔸 Strong negotiation, presentation, and strategic planning abilities.
🔸 A robust technical foundation, enabling effective collaboration with technical teams for seamless solution delivery.
🔸 Superior communication skills that support engagement with C-level stakeholders and the integration of both business and technical perspectives.
🔸 A self-driven, results-oriented mindset with the ability to manage multiple priorities.
Sales Account Manager – Channel & Order Management (USA)
APPLY HERE(Remote, Central/Eastern USA – Preferred: Nashville, TX, FL, or Atlanta)
About the Role
In this critical role, you will serve as the operational backbone of our channel sales process. You will manage administration, track deals, and coordinate order fulfillment to ensure every step – from quote to delivery – is executed efficiently. In addition, you'll drive upsell opportunities and maintain clear, proactive communication with clients and partners.
1. QUALIFICATIONS
🔸 Detail-oriented and highly organized, with a passion for operational excellence.
🔸 A strong commitment to delivering outstanding customer service and managing key client and partner relationships.
🔸 Demonstrated ability to thrive in a dynamic, client-facing environment.
2. EXPERIENCE
🔸 Minimum of 3 years’ experience in sales support, sales administration, or account management within telecom, IoT, or technology sales.
🔸 A track record of effectively managing order flow processes and supporting efficient deal execution.
🔸 Experience working with channel partners in a fast-paced setting to ensure timely order processing, invoicing, and reporting.
3. SKILLS
🔸 Excellent verbal and written communication abilities to ensure clear client and partner engagement.
🔸 Proficiency with order processing systems and CRM tools, paired with a solid technical acumen.
🔸 Exceptional organizational skills with the capability to prioritize multiple initiatives and adapt quickly to shifting priorities.
🔸 A keen eye for identifying upselling opportunities and supporting revenue optimization initiatives.
Senior PHP Developer (SA)
APPLY HERELocation: fully remote - South Africa, with optional office use in Centurion, Gauteng
About the Role
As a Senior PHP Developer, you will play a vital role in designing and delivering innovative solutions for our global telecommunications products. You will work collaboratively with cross-functional teams, contribute to improving development practices, and lead key projects that impact system scalability and reliability. Reporting to the Head of Software Development, your technical expertise and leadership will directly influence our success.
1. KEY RESPONSIBILITIES:
🔸 Design and implement high-quality, scalable code in PHP, ensuring seamless functionality and performance.
🔸 Collaborate on projects across the full software development lifecycle - from inception to deployment.
🔸 Mentor and coach junior developers, supporting a positive and growth-focused team culture.
🔸 Lead integration of third-party APIs for advanced functionality and IoT capabilities.
🔸 Enhance application architecture and continuously improve internal development practices.
🔸 Stay current on emerging technologies and trends to identify efficiencies and opportunities.
🔸 Deliver reliable, on-schedule software features and effectively communicate with peers, management, and stakeholders.
2. QUALIFICATIONS:
🔸 7+ years of proven end-to-end development experience in PHP, delivering projects of all sizes.
🔸 5+ years of full-stack development experience: PHP, JQuery, HTML, CSS, JavaScript, and frameworks like Laravel and Bootstrap.
🔸 Strong understanding of MySQL, relational database design, and writing complex SQL queries.
🔸 Proficiency in Linux environments via command line.
🔸 Experience integrating third-party APIs into functional and scalable applications.
🔸 A team player who thrives in a fast-paced, collaborative, remote-first environment.
🔸 Excellent communication skills (written and verbal) for working with remote teams and clients worldwide.
3. BENEFICIAL SKILLS & EXPERIENCE:
🔸 Experience with CI/CD and DevOps pipelines.
🔸 Exposure to React.js, Python, or other programming languages.
🔸 Familiarity with telecom systems, IoT platforms, or mobile data applications.
🔸 Knowledge of cloud technologies and tools for building resilient, distributed systems.
If you're ready to boost global connectivity through innovative software development and take ownership of impactful projects, we’d love to hear from you!
Junior Service Delivery Administrator (UK)
APPLY HEREWe’re hiring! Our team is actively seeking a Cambridge, UK-based candidate for the position of Junior Service Delivery Administrator.
Are you a detail-oriented, proactive professional with a passion for exceptional service delivery? Then we want you to join our team as a Service Delivery Administrator (SDA), acting as the bridge between our clients and operational teams and fostering long-term client satisfaction.
As a Junior SDA you will be responsible for maintaining client relationships and delivering outstanding service by managing day-to-day operational tasks and driving service improvements. In this key role, you’ll ensure that services are delivered to the highest standards and that processes run smoothly and efficiently.
Here are the job requirements:
KEY RESPONSIBILITIES:
🔸 Act as the primary liaison between clients and operational teams, managing expectations and delivering high-quality service.
🔸 Oversee and coordinate day-to-day operations, ensuring seamless execution and accountability across service departments.
🔸 Provide regular feedback to clients and handle all customer interactions with professionalism to maintain excellent relationships.
🔸 Verify, capture, and manage client orders while ensuring the accuracy of the client and product databases.
🔸 Collaborate with the Finance team to ensure all orders are correctly billed.
🔸 Oversee the creation and management of clients' document libraries.
🔸 Coordinate interactions with suppliers to meet contractual obligations and ensure timely delivery of services.
🔸 Assist in streamlining service delivery processes to ensure consistency across global operations.
🔸 Collect and act on customer feedback to improve service delivery and client satisfaction.
QUALIFICATIONS, SKILLS & EXPERIENCE:
🔸 1 - 2 years’ experience in service delivery, preferably within the telecoms industry.
🔸 Excellent organisational skills, with the ability to prioritise and manage multiple tasks.
🔸 Exceptional written and verbal communication skills, paired with outstanding customer service abilities.
🔸 Experience coordinating and managing third-party services.
🔸 Driven, self-motivated, and goal-oriented, with a flexible and proactive attitude.
🔸 Strong problem-solving skills and a demonstrated passion for service improvement.
🔸 High level of computer competence, including advanced knowledge of Excel, Word, and PowerPoint (experience with specialised company software is advantageous).
🔸 Fluent in English, both written and verbal.
If you thrive in fast-paced environments, have a strong sense of initiative, and enjoy building great client relationships, we’d love to hear from you!
Join iONLINE
Ready to join the team and make an impact?
At iONLINE, every employee has the ability to shape and build onto what we are doing as an organisation. Our solutions help save lives, keep people safe, and enable learning. We love creating solutions that advance humanity and bring the world together for a more connected future. We love that we get to help organisations around the world stay connected, so that they can focus on what matters most, while we focus on making their vision and mission possible.
At iONLINE, everything we do impacts the world around us.
Are you ready to join our world-class team?
At iONLINE,
work shapes
our
culture
And our culture inspires our work
As an iONLINE employee, you will work with a global team located across five continents in a remote-first environment. This means you won't be required to go into an office each day and can work remotely (unless your job specifically requires you to be office-based).
This doesn't mean you’ll never meet your colleagues in person, however, because every year we bring the team together for an event called ‘Proximity’. Proximity is an opportunity for the diverse and brilliant minds that power iONLINE to come together, to build connections with each other, to learn, contribute, brainstorm, work, and have fun!
The team
Every member of our team cares deeply about quality, equality and integrity.
