Businesses often face unexpected challenges, one of these being disruptions in the technology that powers their enterprise. The 2G/3G sunset, also called the 2G/3G shutdown, is such a disruption. Here’s what you need to do to prepare your business and avoid operational downtime.

What is the 2G/3G sunset?

The 2G/3G sunset (also called the 2G/3G shutdown) is the retiring of second-generation (2G) and third-generation (3G) wireless communication technologies in favour of more advanced technologies like 4G LTE and 5G. These newer technologies offer faster data speeds and lower latency, and better support the growing number of connected devices and applications.

As mobile network operators (MNOs) shut down their 2G and 3G networks, devices using these technologies will no longer be able to connect for calls, text messages or data services. If your business uses older devices for IoT or M2M applications that depend on these networks, it is important to upgrade to 4G or 5G-compatible devices.

What you need to do next

The first step is to upgrade your devices. This could mean:

• Replacing your current devices with 4G and up enabled devices.
• Forcing your connection off 2G/3G and onto 4G if you find your device is connecting on the incorrect band.
• Doing a SIM swap.

If you operate in an industry which relies on low-data IoT, such as asset tracking, telematics, environmental monitoring, or smart metering, it is important that you allow enough time to integrate and test new connectivity options and devices so that your operations are not adversely impacted by downtime.

Get ready for better connectivity

While the timeline for the 2G/3G sunset varies across countries, regions and mobile network operators (MNOs), it’s a good idea to start your upgrade preparations now. If you’re unsure how your business will be affected, contact your MNO.

Lastly, try to view this as an opportunity to better equip your enterprise with cutting-edge technology and lighting-fast connectivity. If you're feeling unsure about the next steps, reach out to us for help: https://www.ionlinesp.com/contact-us